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Being FCA approved is no walk in the park

Pinnacle Home Improvements are proud to be authorised and regulated by the Financial Conduct Authority, but also very mindful of the awesome responsibility this encompasses.

Applying for Full FCA Approval is no small undertaking as it is a very detailed, extensive and lengthy process, where every stone is turned over and each company and every company director of that company is scrutinised. In-fact the FCA require a separate application filled out for every Director, and in the case of Pinnacle Home ImprovementsOur company director has been individually approved by the FCA as “Approved Persons”. 

The reason Pinnacle Home Improvements Directors decided to go down the Fully Authorised FCA route was because more and more companies within the home improvement sector were offering customers credit finance as an option, and Pinnacle Home Improvements wanted to ensure that any new customer, or existing customers wishing to order additional products, were able to benefit from the excellent financial products that are currently available to consumers. For details on the latest credit finance options available to Pinnacle Home Improvements customers visit  the finance page

As part of protecting potential and existing customers who visit our Pinnacle Home Improvements websitePinnacle Home Improvements invested in making our website secure for customers to visit, as the company also takes it’s GDPR responsibilities very seriously, which is something the FCA no doubt would expect of any of their Approved Companies to do. The FCA expect Approved FCA Companies to undertake regular assessment to ensure they are treating their customers fairly and to ensure that each and every customer ordering new windows, doors or a conservatory has the option of credit finance on whatever terms the particular company in question chooses to offer. 

A major advantage for credit finance customers is that it is a bit like them ordering products and services by credit card, in that the finance company by law has to offer the consumer a warranty insurance which mirrors the company in question own guarantee, so that in the very unlikely event of it ceasing to trade, the finance company then steps in and delivers the warranty up to its original expiry date. 

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Get in touch

  • At  Pinnacle we offer a vast range of impressive services and we encourage you to contact us or book an appointment so you can take a look in the comfort of your own home and we can be there to answer any of your questions you may have about your project and discuss what we can do for you.

You can book a no-obligation appointment online with one of our friendly designers. We will contact you within 24 hours of your chosen appointment date, to reconfirm your appointment with you. During your appointment we will work alongside you in deciding the best choice of product to suit the style and character of your home.